Privacy Policy

At Hango360™, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details
  • Payment confirmation details
  • Website usage information
  • Customer support messages

We only collect information that is reasonably necessary to process your order, provide customer support, improve our website, and communicate with you.

How We Use Your Information

We may use your personal information to:

  • Process and deliver your order
  • Send order confirmations and tracking updates
  • Respond to customer service enquiries
  • Improve our website and shopping experience
  • Send marketing emails if you subscribe
  • Prevent fraud and protect our store

Payments

Payments are processed securely through Shopify and approved third-party payment providers. We do not store your full credit card details.

Email Marketing

If you subscribe to our newsletter, we may send you updates, offers, and product information. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Cookies

Our website may use cookies to improve your browsing experience, analyse traffic, remember preferences, and support advertising or retargeting.

Sharing Your Information

We may share limited information with trusted service providers, including:

  • Shopify
  • Payment processors
  • Shipping and delivery partners
  • Email marketing platforms
  • Analytics and advertising tools

We do not sell your personal information.

Protecting Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Australian privacy guidance also expects covered businesses to manage personal information openly and keep privacy policies clear and up to date.

Accessing or Correcting Your Information

You may contact us to request access to, or correction of, your personal information.